Models & Tools
Our interventions are based on a set of models and tools that we have found to be powerful, practical and ethical. Some of the models and tools that we use are described below.
Hay Group Leadership Styles
The Hay Group leadership styles are based on joint research with Danial Goleman, who popularised the notion of emotional intelligence. The reason we use the Hay Group model is that the 6 leadership styles map nicely to other common leadership models (see here for details) and that the supporting research identified which styles produce a long-term positive impact on people in the workplace. The styles are also easy to grasp and the model inherently promotes the notion of flexibility in leadership over honing what you are already good at.
The DISC model has been around for a long time and has proven its usefulness in categorising leadership behaviours. It also maps nicely onto other common leadership models (see here for details). Each of the 4 basic behaviours has expressions people immediately recognise in the workplace, making it a great tool for understanding the basics of what drives behaviour. All our facilitators are accredited in DiSC.
Neuro Linguistic Programming (NLP) is a model of human communication that focuses on tools and techniques for personal change and development. It also contains a powerful breakdown of communication structures, behaviours and language. Described by the original authors, John Grinder and Richard Bandler, as 'the structure of magic' it has been used in therapy, business and personal growth. NLP has created valuable models of rapport, body language, anchoring and managed to relate behavioural strategies to the internal representations we make in our head. All of our facilitators are Master Practitioners of NLP and are also trained in hypnosis and time line therapy.
Human Synergistics LSI
The Human Synergistics LSI tool was developed in the late seventies and is still immensely popular today. As a 360-degree feedback tools with 12 distinct behaviours it provides an in-depth assessment of a leader's behaviour and the impact the leader is having on the people around her.
Social and Organisational Psychology
We constantly review the latest research in social and organisational psychology. We are always on the lookout for tools and insights that we can use to improve our coaching interventions. Concepts such as power, authority and personality that have a big impact on behaviour have beenÂ thoroughly researched and we have been able to translate these insights into practical toolsÂ we use in our coaching and leadership programs.
Behavioural Economics studies how we make decisions in economic interactions and how the reality differs from the common assumption of 'rational decision making'. These insights are applicable in an organisational context as well, especially things like decisional conflicts, framing biases, hyperbolic discounting and affect heuristics. Behavioural Economics is a relatively young field of research that has already generated a wealth of data on many idiosyncrasies of human behaviour, but has not yet provided a concise model to supersede the rational decision making model.
Behavioural Coaching Model
For our 2-on-1 coaching we combine a broad range of tools from psychology and cognitive-behavioural therapy with a behavioural coaching process. In our coaching, we will focus on giving the client more choices and on the client's ability to implement these new choices. Our coaching is very action oriented, we want clients to be able to create a new future quickly. We have the necessary training to explain why a client is currently behaving the way they do, but our focus is on making changes and giving the client the tools to be successful in maintaining those changes.